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DELIVERY OPTIONS

Standard postage
Click & collect
e-vouchers




DELIVERY COSTS

Charges are calculated depending on the weight (kg) and destination of your order, as below.


UK & Europe                                                         0- 1kg                           1-2kg                   2-3kg

UK                                                                           £3.95                            £5.95                     £7.95
Europe                                                                   £8.95                            £13.45


International                                                           0-1kg                            1-2kg   


Rest of world*                                                          £10.95                           £20.95

*Rest of world includes USA, Canada, south Americas, Africa, Asia, China, Japan, Australia, New Zealand etc.




DELIVERY TIMES
Due to the Coronavirus outbreak you may need to allow extra time for items to be delivered.  

All timings are estimated.


Region                                                                  Delivery time



UK                                                                       5 working days
Europe                                                              10-14 working days
Rest of world                                                   10-28 working days





CLICK & COLLECT - This service is available Monday to Friday 10.00am to 4.00pm and on Saturday by arrangement until Thursday 3 December due to the Coronavirus restrictions.

Order your items and collect for free from our central Norwich location for free.  Items can be held for up to 30 days, longer by arrangement.

Norwich Tourist Information Centre
The Forum
Millennium Plain
Norwich   NR2 1TF





e-VOUCHERS

Tickets will be issued in the form of an e-voucher sent to your email address.  Some willhave to be exchanged at the Tourist information centre, other s will be valid for use at your chosen event or attraction.  Please see e-voucher for specific details.