Click & collect
Charges are calculated depending on the weight (kg) and destination of your order, as below.
UK & Europe 0- 1kg 1-2kg 2-3kg
UK £3.95 £5.95 £7.95
Europe £8.95 £13.45
International 0-1kg 1-2kg
Rest of world* £10.95 £20.95
*Rest of world includes USA, Canada, south Americas, Africa, Asia, China, Japan, Australia, New Zealand etc.
Due to the Coronavirus outbreak you will need to allow extra time for items to be delivered.
We regret that due to the current circumstances we are not able to send items to destinations outside the UK.
All timings are estimated.
Region Delivery time
UK 5 working days
Europe 10-14 working days
Rest of world 10-28 working days
CLICK & COLLECT - we are sorry this service is not available until further notice due to the Coronavirus outbreak.
Order your items and collect for free from our central Norwich location for free. Items can be held for up to 30 days, longer by arrangement.
Norwich Tourist Information Centre
Norwich NR2 1TF
Tickets will be issued in the form of an e-voucher sent to your email address. Some willhave to be exchanged at the Tourist information centre, other s will be valid for use at your chosen event or attraction. Please see e-voucher for specific details.