Click & collect
Charges are calculated depending on the weight (kg) and destination of your order, as below.
UK & Europe 0- 1kg 1-2kg 2-3kg
UK £3.95 £5.95 £7.95
Europe £8.95 £13.45
International 0-1kg 1-2kg
Rest of world* £10.95 £20.95
*Rest of world includes USA, Canada, south Americas, Africa, Asia, China, Japan, Australia, New Zealand etc.
Due to the Coronavirus outbreak you may need to allow extra time for items to be delivered.
All timings are estimated.
Region Delivery time
UK 5 working days
Europe 10-14 working days
Rest of world 10-28 working days
CLICK & COLLECT - This service is available Monday to Friday 10.00am to 4.00pm and on Saturday by arrangement until Thursday 3 December due to the Coronavirus restrictions.
Order your items and collect for free from our central Norwich location for free. Items can be held for up to 30 days, longer by arrangement.
Norwich Tourist Information Centre
Norwich NR2 1TF
Tickets will be issued in the form of an e-voucher sent to your email address. Some willhave to be exchanged at the Tourist information centre, other s will be valid for use at your chosen event or attraction. Please see e-voucher for specific details.